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Privacy policy

This policy explains the personal data OnePoint collects through its website and its contact channels, what the data is used for, and your rights.

Who we are

OnePoint for BIM Solutions (ون بوينت لحلول نمذجة معلومات البناء) is a Saudi company specialised in BIM services. It is the controller responsible for the personal data described in this policy.

Data we collect

  • Quote request form: your name, company name, email and project details are required. You may also add your mobile number, organisation type, project location, the services you need, the approximate area, the LOD, the date you need the offer by, a link to your drawings or RFQ/RFP documents, and how you heard about us.
  • Messages: the contact details, messages and attachments you send us by WhatsApp or email.
  • Job applications: the CVs and work samples that applicants send us.
  • Source of the visit: a quote request is sent with the source of the visit, such as the website or campaign that led you to our website, the first page you opened and the page language.
  • Visit statistics: general statistics on how the website is used, which do not identify the visitor. The website does not use advertising cookies.

How we collect it and why

We collect personal data directly from you when you fill in the request form or write to us. We use it only for the following purposes:

  • To reply to enquiries and requests.
  • To prepare quotes.
  • To deliver the work under contract.
  • To review job applications.
  • To know where requests come from and to improve the website.

Sharing

We do not sell your personal data. We share it only with the technical service providers that run our website, our email and our messaging channels, as far as they need it to provide their services and under a duty of confidentiality, or when the law requires us to disclose it.

Storage, retention and destruction

The data is kept in secure cloud systems of service providers approved by the company, inside or outside Saudi Arabia, in line with the Personal Data Protection Law. We keep it only for as long as its purpose needs or the law requires. It is then destroyed securely.

Your rights

Under the Personal Data Protection Law, you have the right to:

  • Be informed of how your data is collected and processed, and why.
  • Access your data and get a copy of it.
  • Ask for it to be corrected or updated.
  • Ask for it to be destroyed.
  • Withdraw your consent to its processing.

Complaints and contact

To use any of these rights, or to send a question or a complaint about your personal data, you can write to info@onepoint.com.sa. We may ask for proof of identity before we act on a request.

You may also complain to the competent authority, the Saudi Data and Artificial Intelligence Authority (SDAIA).

Updates to this policy

This policy may be updated when needed. The updated text is published on this page.

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